Privacy Policy

Last Updated:01-06-2026

At NG Softech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, products, and services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Company Information

Company Name: NG Softech
Email: info@ngsoftech.com

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Company Name
  • Email Address
  • Mobile Number
  • Billing Address
  • GST Number
  • Payment Details
  • Communication Records

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Login Information
  • Website Usage Data
  • Cookies and Tracking Information

Service-Related Information

  • Website Content
  • Hosting Account Information
  • Domain Registration Information
  • Software and Application Data
  • SMS Campaign Information
  • WhatsApp Messaging Data
  • Digital Marketing Project Data

3. How We Use Information

We may use collected information for:

  • Providing requested services
  • Website and software development
  • Hosting and technical support
  • Customer service and communication
  • Billing and payment processing
  • Service improvement and analytics
  • Security monitoring
  • Legal and regulatory compliance
  • Fraud prevention and risk management

4. Client Responsibility for Data

Clients are solely responsible for ensuring that any personal information collected through their websites, software, applications, forms, landing pages, SMS campaigns, WhatsApp campaigns, or digital platforms complies with applicable privacy and data protection laws.

NG Softech acts as a technology service provider and does not control how clients collect, process, store, or use personal information obtained from their customers.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences
  • Enhance website functionality
  • Maintain security

Users may disable cookies through their browser settings; however, some website features may not function properly.

6. Information Sharing

NG Softech does not sell, rent, or trade personal information to third parties.

We may share information with:

  • Hosting Providers
  • Domain Registrars
  • Cloud Service Providers
  • Payment Gateway Providers
  • SMS Gateway Providers
  • WhatsApp Business Service Providers
  • Analytics Providers
  • Government Authorities when legally required

Such sharing is limited to the extent necessary to provide services or comply with legal obligations.

7. Data Security

We implement reasonable technical and organizational measures to protect information against:

  • Unauthorized Access
  • Data Breaches
  • Alteration
  • Disclosure
  • Destruction

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Hosting Services and Stored Data

Clients using our hosting services acknowledge that:

  • They are responsible for the content hosted on their accounts.
  • They are responsible for maintaining independent backups unless otherwise agreed.
  • NG Softech may access hosting accounts only for technical support, maintenance, security, compliance, or troubleshooting purposes.

9. Bulk SMS and WhatsApp Services

Clients using Bulk SMS or Bulk WhatsApp services are responsible for:

  • Obtaining required consent from recipients.
  • Ensuring compliance with applicable regulations.
  • Ensuring lawful use of messaging platforms.

NG Softech is not responsible for the content of messages sent by clients.

10. Data Retention

We may retain personal information:

  • For the duration of service provision.
  • As required by applicable laws.
  • For legitimate business purposes.
  • For dispute resolution and legal compliance.

Upon expiration of retention requirements, data may be securely deleted or anonymized.

11. Disclosure to Authorities

NG Softech may disclose information if required to:

  • Comply with legal obligations.
  • Respond to court orders.
  • Cooperate with law enforcement agencies.
  • Investigate fraud, cybercrime, abuse, or security incidents.
  • Protect our legal rights and interests.

12. Third-Party Websites

Our website or services may contain links to third-party websites.

NG Softech is not responsible for the privacy practices, content, or policies of such third-party websites.

Users are encouraged to review their respective privacy policies.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If such information is identified, appropriate steps will be taken to remove it.

14. User Rights

Subject to applicable laws, users may have the right to:

  • Access their personal information.
  • Request correction of inaccurate information.
  • Request deletion of information where legally permitted.
  • Withdraw consent where applicable.
  • Raise privacy-related concerns.

Requests may be submitted via email.

15. Limitation of Liability

NG Softech shall not be liable for:

  • Client misuse of collected data.
  • Third-party breaches beyond our control.
  • Unauthorized access caused by client negligence.
  • Service interruptions caused by external providers.
  • Losses resulting from cyberattacks beyond reasonable control.

16. Changes to this Privacy Policy

NG Softech reserves the right to modify this Privacy Policy at any time.

Updated versions will be published on our website and become effective immediately upon publication.

17. Contact Us

For any privacy-related questions, requests, or concerns, please contact:

NG Softech
Email: info@ngsoftech.com

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

0